Best practices for quality assurance require clearly defined, transparent and fair criteria and standards that serve as references for evaluations and reports of programmes offered by higher education providers.
MQA has developed a code of practice on criteria and standards for higher education in Malaysia. This code of practice is benchmarked against international good practices and nationally accepted by stakeholders through various consultations.
The code provides a guideline of general requirements in the following areas:
In general, MQA quality assures programmes through two distinct processes:
The MQA Act 2007 also provides for the conferment of a self accrediting status to mature higher education institutions that have well established internal quality assurance mechanisms. To be so conferred, the higher education institution needs to undergo an institutional audit, and if successful, all qualifications it offers will be automatically registered in the MQR.
The processes above are further supported by continuous monitoring to ensure the programmes offered by the institutions are always quality assured.
Student achievements are measured by learning outcomes. These learning outcomes distinguish the varying competencies as to what a student will be able to do at the end of a period of study. Learning outcomes are based on eight domains:
Learning outcomes are linked to the credit system which gives value to all student learning time and are not based on the contact hours between lecturers and students.